Upcoming Service Best workshops

Sign up today for STEC's award-winning, internationally recognized workshop, designed to help your frontline staff deliver superior customer service. This entertaining and interactive workshop provides useful tools to help you create memorable customer experiences, identify and respond to customer needs, and turn dissatisfied customers into loyal allies.

If your business achieves 60 per cent or greater staff or management participation in Service Best, it will receive recognition through our Business Recognition program.

If you want to give your business a competitive edge, register for this one-day workshop today!

• January 10, Regina
• January 17, Saskatoon
• January 18, Prince Albert Service Best Initiative
• January 24, Humboldt
• January 25, Prince Albert Service Best Initiative
• February 1, Prince Albert Service Best Initiative
• February 8, Prince Albert Service Best Initiative
• February 15, Prince Albert Service Best Initiative
• February 22, Prince Albert Service Best Initiative
• February 29, Prince Albert Service Best Initiative

Register online: www.steconlinelearning.com User registration and ID required. We never share your personal information. Registration is fast, easy and free. If your organization is a member of Tourism Saskatchewan, your discounts are applied automatically each time you register for a workshop.

Contact: stec.training@sasktourism.com

Toll Free: 1-800-331-1529

Open to the public. Pre-registration required.

Download the Service Best flyer.

HR Essentials workshops, Saskatoon and Regina, February 7 and 8

Human Resource management for those who don't work in human resource management

The Human Resource Essentials Workshop provides essential tools and templates to help you with:

• HR Planning
• Staffing and Orientation.
• Training
• Performance Reviews
• Retention

All participants receive an emerit HR Toolkit, designed to give business owners, managers, and supervisors a starting place for building a more effective workplace. The emerit HR Toolkit provides a wide array of tools and templates for organizations to customize. Our facilitator guides you through the topics and tools, helping you gain the confidence to apply these concepts to your own organization.

What did participants say they took away from the workshop?

"A whole new outlook on HR."
"Information shared and exchanged among facilitators and participants."
"A toolkit and action plan."

February 7, Saskatoon; February 8, Regina
Length: 6 hours
Cost: $175/person + GST
Register online: www.steconlinelearning.com
Contact: stec.training@sasktourism.com for registration information
Questions about the workshop: Jan Rodda, STEC Manager of Industry HR Development
Toll Free: 1-800-331-1529