One of the reasons we have frontline staff is to provide great customer service to guests. This service can come in the form of a warm smile, attentive listening and helpful advice. Guests are full of inquiries and comments, and it's in our best interest as employers to ensure our frontline staff is in a position to provide the best service available. Staying one step ahead of the competition depends on it!
Here at STEC we're convinced that as an employer in the tourism sector you have many good (and maybe not so good) customer service stories, and we want to hear them!
The story should be no less than 100 words and no more than 500, and will emphasize the great customer service that one member of your staff provided to a guest or guests.
We'll choose the best story of the bunch! The winner (you and the employee who provided the service) will win a Tourism Saskatchewan DVD, Place in the Heart, and a Land of the Living Skies CD. Your story will also be published in our online newsletter, HR Matters, and on the HR Matters Blog.
Let's tell the world what great customer service looks like!
Submit all entries via email to jan.rodda@sasktourism.com by September 1, 2010.
Here at STEC we're convinced that as an employer in the tourism sector you have many good (and maybe not so good) customer service stories, and we want to hear them!
The story should be no less than 100 words and no more than 500, and will emphasize the great customer service that one member of your staff provided to a guest or guests.
We'll choose the best story of the bunch! The winner (you and the employee who provided the service) will win a Tourism Saskatchewan DVD, Place in the Heart, and a Land of the Living Skies CD. Your story will also be published in our online newsletter, HR Matters, and on the HR Matters Blog.
Let's tell the world what great customer service looks like!
Submit all entries via email to jan.rodda@sasktourism.com by September 1, 2010.
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