Mid-Sask Enterprise Region
organized a Teachers’ In-Service workshop in Outlook in November. Seven
teachers from schools in the Sun West School Division, and another from
Prairie Spirit School Division in Blaine Lake, certified as
facilitators to deliver Service Best in the destination region’s high
schools to give students a competitive advantage in their summer jobs.
Most people get their first job experience working in tourism, so early
customer service training can really help.
Diefenbaker Destination Developments is setting the groundwork for becoming the first Service Best Area. As part of its destination strategy designed to improve tourism infrastructure, training and awareness, the non-profit organization and its partners, Whitecap Dakota First Nation, Tourism Saskatchewan, Lake Diefenbaker Tourism, and the Mid-Sask Enterprise Region are working to create a culture of service excellence.
From now until the end of March, the destination area is setting up Service Best in Outlook, Elbow, Central Butte, Lucky Lake and Davidson. STEC is making the workshop available at special group pricing that makes it easier to empower frontline staff to deliver superior customer service. For workshop dates and registration information, visit www.steconlinelearning.com.
News, tips and ideas from the Saskatchewan Tourism Education Council, a division of Tourism Saskatchewan. HR Matters, our online newsletter, focuses on timely human resources updates for the tourism sector, from staffing and labour relations to training and development, organizational effectiveness, compensation, professional practice, and occupational health and safety.
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