The Service and Hospitality Safety Association of Saskatchewan (SHSA) arranged STEC’s Facilitator Skills Development Workshop for nine staff in November.
The 3½-day “train the trainer” workshop builds a solid foundation of knowledge and skills for anyone who delivers training or presentations to adults. The workshop is required for all contract facilitators of STEC training programs, but in this instance the SHSA was looking for a program that would help its staff deliver its own training and services more effectively. The STEC program was a perfect match because it’s tailored to industries in the tourism sector, providing participants with skills and practice that make them better communicators and trainers.
Any organization can use the facilitators’ workshop to help staff create more productive working relationships, and to engage and motivate their clients. The SHSA participants said that in addition to discovering those benefits, they valued the way the workshop approaches planning and facilitating.
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